Tuesday 29 December 2009

Wedding Suit Hire - FAQ's 2010

Wedding Suit Hire

FAQ’s

Q: Is a deposit required to book the suits?
A: Yes £30.00 deposit is required to book the suits. This deposit is taken off of the total hire charge.
Q: How far in advance should I book my wedding suits?
A: We normally book our wedding suits between 3- 6 months in advance.
Q: How far in advance should I have the fittings completed by?
A: Everyone should have been fitted 8 -12 weeks in advance of the wedding date.
Q: Do you hire children’s wedding suits?
A: Yes, in some ranges. We start from an age 4 and can book no more than 3 per wedding order.
Q: Do you charge a Security Deposit?
A: Yes we charge £50.00 per suit as a security deposit. This is refunded in full on the return of the suits. Now Cash only
Q: How long is the hire for?
A: The standard hire charge is for 5 working days. If you require the outfits for a longer period they can be hired at £10.00 per day after the 5 working days, up to a maximum of 14 days.
Q: Do I need a second fitting?
A: You can request a second fitting. Please telephone to arrange an appointment for a second fitting.
Q: What should I bring when collecting the suits?
A: Please bring with you: your receipt, the balance of the hire (the amount after leaving £30.00 per suit) your security deposit (£50.00 per suit) and 1 form of I.D.
Q: Should I try the suits after collection?
A: We recommend to all of our customers to take home the suits and try them on. If there are any issues we then have a full working day to correct them.
Q: Should I clean the suits on return?
A: No, dry-cleaning is included in the price. Please just return the items into their covers and return.
Q: Can I pay over the phone or online?
A: No payment is in person only. Cash, Credit or Debit Card. (we no longer accept cheques)

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